Terms & Conditions
To participate in this service you agree to abide by the following appropriate use guidelines with respect to using a "sitter," which refers to all types of sitters, helpers, nannies, etc. within the network. By way of example, and not as a limitation, you agree that when using this service you will not:
To make communication with your sitters clear & transitions of leaving the household smooth, we highly recommend you provide the following information to each sitter:
If parents are late coming home & have not notified the sitter, we have an escalation process for the situation. If the family registration is missing any of the information needed below, the proceeding step will be followed at the 30-minute milestone. Ex: If no emergency contacts are listed, the police will be notified after parents are 60-minutes late without notice
- Schedule a sitter outside of the service. You may ask a sitter if they're available for a given date/time, but all jobs MUST be scheduled IN ADVANCE prior to the sitter's arrival through our service and not solely through a verbal discussion with a sitter. If it is not scheduled online, the sitter is NOT permitted to come. Therefore, please be sure to follow through with your formal online request in advance, and do not wait until our office is closed on the day-of to submit it, lest it not be honored.
- Clients can submit last minute requests themselves up to 4 hrs prior to the sit start time, so as long as you post your request & your sitter picks it up prior to arriving at your home, you can schedule short-notice requests yourself even when our office is closed. If it is less than 4 hrs notice and our office is closed, you will not be able to secure a sitter but we look forward to helping you next time.
- Conduct illegal or child-endangering activities in your home such as drug or alcohol abuse in the presence of your sitter. This includes the presence of drug paraphernalia or conduct under the influence that may cause our babysitters to feel uncomfortable.
- Keep in plain view inappropriate media. This could include materials that are sexually explicit in nature.
To make communication with your sitters clear & transitions of leaving the household smooth, we highly recommend you provide the following information to each sitter:
- A schedule of naps, bed times, dinner/snack times, practice times, etc.
- Medical and/or allergy information about your children
- Expectations for your home, such as screen time, homework time, time outs, etc.
- Emergency contact information
- Your anticipated return time and contact information
If parents are late coming home & have not notified the sitter, we have an escalation process for the situation. If the family registration is missing any of the information needed below, the proceeding step will be followed at the 30-minute milestone. Ex: If no emergency contacts are listed, the police will be notified after parents are 60-minutes late without notice